Frequently Asked Questions
Everything you need to know about our world-famous baked goods.
How long will my fruitcake stay fresh?
Our world-famous DeLuxe® Fruitcakes have a remarkable shelf life. They stay fresh for six months at room temperature or up to two years if kept in the refrigerator or freezer.
Do you offer international shipping?
Yes, we ship our baked goods to over 190 countries worldwide. Shipping rates and delivery times vary based on the destination country and customs regulations.
Are your products nut-free?
Many of our signature recipes, including our DeLuxe® Fruitcake, contain high-quality pecans. Our facility processes nuts, so we cannot guarantee a completely nut-free environment.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We stand behind the quality of our products with a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service team for a replacement or refund.
Can I schedule a delivery for a future date?
Absolutely. During the checkout process, you can select a preferred delivery window to ensure your treats arrive exactly when you need them for holidays or special occasions.